VIQ Introduces VIQ SmartAudit - Advanced Verification Technology Designed to Strengthen Accuracy, Consistency and Customer Confidence Across All Verticals

Executive Summary

• VIQ Solutions announced the development of VIQ SmartAudit, an AI‑driven verification and quality‑assurance platform slated for release in mid‑2026.
• The new technology will automate detection of transcription errors, provide real‑time quality scoring, and enable 100 % verification of all text work products across VIQ’s verticals (justice, insurance, law enforcement, government, corporate compliance).
• The initiative is a core component of VIQ’s multi‑year technology roadmap aimed at improving accuracy, workflow efficiency, and customer service globally.

Key Details

• Product Name: VIQ SmartAudit – advanced verification and quality‑assurance solution.
• Target Launch: Mid‑2026.
• Key Capabilities:
• Detects omissions, mistranscriptions, discrepancies, or unclear dialogue specific to each vertical.
• Provides immediate quality scores for documents and routes them to appropriate resources.
• Supplies verification indicators to guide focused human review.
• Conducts blanket audit reviews of all VIQ text work products, ensuring full verification on 100 % of transcriptions.
• Strategic Role: Core initiative within VIQ’s long‑term technology roadmap to enhance accuracy, workflow automation, and consistency across global operations.
• Leadership Comments:
• Larry Taylor (Interim CEO) highlighted the commitment to “elevating accuracy and transparency” and noted that SmartAudit will support human expertise while improving confidence in deliverables.
• Elizabeth Pennell (Global Head of Operations) emphasized leveraging VIQ’s global architecture to apply best practices across regions, delivering cost‑effective enhancements.
• Future Updates: The company will provide periodic progress reports as development proceeds toward the scheduled release.

Notable Quotes

“VIQ SmartAudit reflects our commitment to elevating accuracy and transparency across every industry we serve,” – Larry Taylor, Interim CEO, VIQ Solutions

“Because VIQ operates on a structured, global architecture, we are able to continually learn from best practices across all regions and apply those insights to every account we serve,” – Elizabeth Pennell, Global Head of Operations, VIQ Solutions