Lightspeed launches AI automation tool for retailers

Executive Summary

• Lightspeed Commerce Inc. has launched a new AI-powered automation tool utilizing optical character recognition (OCR) to automate inventory receiving processes for retailers.
• The tool eliminates manual data entry by scanning supplier packing slips or invoices to automatically extract product details (SKUs, quantities, pricing, variants) and populate draft purchase orders within the POS system.
• The feature is designed to reduce errors, improve inventory accuracy, and speed up product availability, with broader availability planned for spring 2026 after an initial beta phase.

Key Details

• Technology: AI-powered optical character recognition (OCR) integrated natively into Lightspeed Retail and the Lightspeed Scanner app.
• Functionality:
  • Users scan or upload supplier packing slips/invoices.
  • System automatically reads documents and extracts structured product data.
  • Data is mapped to appropriate product fields and matched against existing catalog records to validate entries and reduce duplicates.
  • Retailers can adjust quantities/pricing, approve updates, or export to CSV for bulk edits.
• Benefits:
  • Converts line-by-line manual entry into a fast digital scan-and-review workflow.
  • Reduces duplicate products, mismatched SKUs, pricing errors, and inaccurate stock counts.
  • Improves inventory accuracy and reduces missed sales caused by stock discrepancies.
• Availability: Currently available in beta for select customers; broader availability planned for spring 2026.
• Integration: Requires no third-party tools or integrations; accessible via scanner, tablet, or desktop.

Notable Quotes

• "Receiving inventory has historically been a time-consuming and error-prone process task for retailers," said Dax Dasilva, founder and chief executive officer of Lightspeed. "Instead of spending hours typing in line items, merchants can now use the power of AI to automate the process, reduce costly mistakes and focus more time on serving customers and growing their business."