Wishpond Technologies files three patent applications

Executive Summary

• Wishpond Technologies Ltd. has filed three new non-provisional utility patent applications to expand its AI sales automation capabilities, specifically focusing on conversational AI and the SalesCloser AI platform.
• The new filings cover three key technological advancements: a conversational AI assistant for dynamic agent sequence building, adaptive voice mail and IVR detection for call automation, and an AI-driven conversational appointment scheduling system.
• These patents complement Wishpond's existing strategic IP portfolio, which now totals seven applications, aimed at creating autonomous AI sales agents that function with human-like reliability and efficiency.

Key Details

• Patent Filing Status: Three new non-provisional utility patent applications filed.
• Total IP Portfolio: The company now holds seven patent applications under development.
• Patent 1: Conversational AI Assistant
  • Allows businesses to create and manage AI voice agents via a simple conversational interface.
  • Features include real-time design/editing, document upload for contextual flows, automatic visual layout rendering, revision history, undo/redo, and simulation mode.
  • Aimed at removing technical barriers for non-technical users while enhancing speed for advanced users.
  • Already implemented in the SalesCloser platform.
• Patent 2: Adaptive Voice Mail and IVR Detection
  • Enables AI agents to detect in real-time if an outbound call connects with a live person, voice mail, or an automated IVR menu.
  • System actions include leaving preset messages, disconnecting, or navigating IVR menus to reach a human.
  • Reduces wasted call time and improves outbound campaign efficiency.
  • Voice mail detection is already live in SalesCloser; IVR handling is pending.
• Patent 3: AI-Driven Conversational Appointment Scheduling
  • Connects directly to calendar systems to propose times, confirm appointments, and handle rescheduling within the natural flow of conversation.
  • Eliminates back-and-forth coordination, shortens sales cycles, and boosts conversion rates.
  • Applicable across sales, health care, and professional services.
  • Already implemented in SalesCloser.
• Existing IP Context: The new filings join four other patents in development:
  • Virtual AI representative patent (advanced language models/deep learning for natural voice synthesis).
  • Enhanced state manager (manages complex conversations, interruptions, and context).
  • Human takeover technology (seamless AI-to-human transitions).
  • Self-testing patent (rigorous simulations before live interactions).

Notable Quotes

• "These new patent filings highlight our continued focus on solving real-world challenges businesses face when adopting AI for sales and marketing. By enabling businesses to build agents through a conversational interface, ensuring outbound calls connect with live people and scheduling appointments seamlessly in real time, we are addressing some of the most common friction points in customer engagement." — Ali Tajskandar, CEO