Earnings
INTOUCH INSIGHT ANNOUNCES Q2 2025 FINANCIAL RESULTS

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Executive Summary
- Intouch Insight Ltd. reported financial results for the quarter ended June 30, 2025, showing a decline in total revenue but an increase in recurring services revenue and gross margin.
- The company reported a net loss of $1,112,023 for Q2 2025, driven by a one-time adjustment of $1,193,484 reflecting the churn of acquired customers.
- Adjusted EBITDA increased by 25% to $370,812, and the CEO highlighted efforts to improve efficiency and leverage AI technology.
Key Details
- Total Revenue: $6,503,539 (decrease of 12% from $7,353,518 in Q2 2024), primarily due to the absence of merchandising revenues.
- Recurring Services Revenue: $5,545,064 (increase of 5% from $5,292,261 in Q2 2024).
- Gross Margin: Increased to 50.4% from 41.7% in Q2 2024, attributed to the absence of lower-margin merchandising revenues.
- Gross Profit: $3,278,092 (compared to $3,064,786 in Q2 2024).
- Operating Loss: $1,021,120 (compared to income from operating activities of $87,475 in Q2 2024).
- One-Time Adjustment: A charge of $1,193,484 was recorded reflecting the churn of acquired customers.
- Adjusted EBITDA: $370,812 (increase of 25% from $296,515 in Q2 2024).
- Net Income/Loss: Net loss of $1,112,023 (compared to net income of $826,430 in Q2 2024).
- Non-Operating Expenses: $(82,423) (compared to income of $745,754 in Q2 2024).
- Income Tax Expense: $(8,480) (compared to $(6,799) in Q2 2024).
Notable Quotes
- "We are pleased to have been able to replace the revenues lost from acquired customers through organic growth. Looking forward we expect sales and marketing expenses to continue to increase, SaaS growth to return and accelerate, and increased opportunities across the business," said Cameron Watt, President & Chief Executive Officer.
- "We remain steadfast in our commitment to carefully manage our resources and are currently exploring options to improve our efficiency, contain our costs, and create a sustainable competitive advantage through the use of AI and other technology," said Watt.
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