VitalHub Announces Deployments of Referral Management Solutions

Executive Summary

• VitalHub Corp.'s subsidiary, Novari Health, has executed agreements to deploy wait list, referral management, and medical imaging software solutions at Sunnybrook Health Sciences Centre and across Northern Health in British Columbia.
• The implementations will integrate with existing Oracle Health and AGFA PACS systems to modernize surgical, diagnostic imaging, and laboratory service delivery, aiming to reduce backlogs and improve operational efficiency.
• This expansion strengthens Novari's market presence in Canada and internationally, following successful deployments with Island Health and other health systems across the UK, Australia, and North America.

Key Details

• Sunnybrook Health Sciences Centre Deployment:
• Novari ATC module to manage complex surgical wait lists, optimize operating room utilization, reduce surgical backlogs, and ease administrative workload.
• Referral management modules to process workflows and manage wait lists across inpatient and outpatient clinics.
• Medical Imaging Requisition Management solution to digitize and streamline radiology department workflows.
• Northern Health (British Columbia) Deployment:
• Novari ATC surgical wait list management module to increase elective surgery throughput and enhance OR utilization.
• Medical Imaging Requisition Management module deployed across 28 sites to manage receipt, processing, and wait list management for community diagnostic imaging referrals.
• Novari eRequest module implemented for laboratory requisitions and to enable a regional central intake model for medical imaging referrals.
• Automated referral transcription & processing feature leveraged to eliminate manual intake, extraction, and processing of referral documents.
• Technical Integration:
• Both implementations will seamlessly integrate with Oracle Health (hospital information system) and respective PACS systems (Sunnybrook's new system and Northern Health's AGFA Enterprise Imaging PACS).
• Strategic & Operational Impact:
• Expands Novari's client base to include major Canadian academic health centres and large regional health authorities.
• Aims to improve access to care, organizational efficiency, and the sustainability/capacity of rural health services.
• Follows successful deployments with Island Health and other global health systems, reinforcing Novari's position as a trusted digital health solution provider.

Notable Quotes

• Rob Lee, Vice-President, Digital Health and Chief Information Officer, Sunnybrook Health Sciences Centre: “Moving towards a single, modern health information system has been years in the making. Partnering with Novari and integrating their technology with our new health information system, will only further enable our teams to provide the world class care Sunnybrook is known for.”
• John Sinclair, President & CEO, Novari: “Sunnybrook, from its founding in the 1940s, has had a rich history of providing outstanding care. My Novari and VitalHub colleagues and I are proud to play an important part in their next chapter as they move to an integrated, electronic health record system.”
• Bjorn Butow, Regional Director, CIS & Digital Transformation, Northern Health: “As a rural health organization serving many distributed sites across a vast geographic region, Northern Health is pleased to implement the Novari suite of solutions to digitally transform diagnostic and surgical services in northern British Columbia. By integrating Novari Health’s proven tools with our existing clinical systems and workflow improvements, the goal is to improve the sustainability and capacity of rural health services that leads to better health outcomes for our patients and families.”
• John Sinclair, President & CEO, Novari: “The implementation of our software across Northern Health’s surgery, laboratory, and diagnostic imaging services is a continuation of our successful deployment with Island Health. From British Columbia to Nova Scotia, the UK and beyond, having the best available referral management software paired with the most knowledgeable and experienced professional services teams, continues to earn the trust of hospitals and health systems.”