Northwire Canada EditionSunday, October 18, 2026
Sign inSubscribe
Northwire
⌕
GOLD 4181.10 +0.3% SILVER 57.30 +0.3% COPPER 6.57 +0.3% OIL 99.02 +1.1% PALLADIUM 1118.60 −0.9% GBU 0.095 +0.0% ATY 0.225 +4.7% GRDM 0.215 +0.0% PPM 0.300 +0.0% GZD 0.040 −11.1% CAN 0.060 +0.0% BGF 0.025 +0.0% MSV 0.570 +0.0% CCMM 0.485 +0.0% MON 0.385 −6.1% OMI 0.245 −2.0% BUFF 0.800 +2.6% FEO 0.630 −3.1% LIB 0.710 −1.4% NPR 0.620 +0.0% QZM 0.380 +0.0% GOLD 4181.10 +0.3% SILVER 57.30 +0.3% COPPER 6.57 +0.3% OIL 99.02 +1.1% PALLADIUM 1118.60 −0.9% GBU 0.095 +0.0% ATY 0.225 +4.7% GRDM 0.215 +0.0% PPM 0.300 +0.0% GZD 0.040 −11.1% CAN 0.060 +0.0% BGF 0.025 +0.0% MSV 0.570 +0.0% CCMM 0.485 +0.0% MON 0.385 −6.1% OMI 0.245 −2.0% BUFF 0.800 +2.6% FEO 0.630 −3.1% LIB 0.710 −1.4% NPR 0.620 +0.0% QZM 0.380 +0.0%
Production / Operations

TELUS Digital showcases AI transformation in telecom: Unlocking value with innovative use cases at Mobile World Congress 2026

By The Northwire Desk — AI Analysis Feb 24, 2026 · 06:45 T · 18.6 TELUS CORPORATION
T · Price

Executive Summary

  • TELUS Digital will present production‑grade AI solutions for telecom customer experience and network optimization at MWC 2026 in Barcelona.
  • The company highlights that its Fuel iX platform processed over 2 trillion AI model tokens in 2025, underpinning 20+ real‑world use cases it will showcase.
  • A dedicated 90‑minute session on March 4 and a networking event on March 2 are planned to demonstrate how telecom operators can move from pilot projects to enterprise‑scale deployments.

Key Details

  • Showcase Venue: Mobile World Congress 2026, Hall 6 #E7, Barcelona, Spain.
  • Presentation: “AI transformation in telecom: Unlocking $100M+ value with innovative use cases” – 90‑minute session on March 4, featuring TELUS Digital, NVIDIA and F3 Networks.
  • Scale of AI Activity (2025): >2 trillion tokens processed across dozens of models via the Fuel iX™ generative AI engine for TELOS and its customers.
  • Use Cases: 20+ production‑ready examples covering:
  • Fuel iX Agent Trainer – AI‑driven voice/chat simulation to accelerate agent ramp‑up and reduce training costs.
  • Fuel iX Fortify – Automated AI application safety, security testing, and continuous vulnerability monitoring for both technical and non‑technical users.
  • Network Design Services – AI‑based network optimization enabling migration to agile, cloud‑native infrastructures.
  • Industry Insight: Cited NVIDIA “State of AI in Telecommunications 2025” report – 44% of operators prioritize CX optimization; 40% focus on network planning/operations.
  • Key Executive Quote: Bret Kinsella, GM & SVP Fuel iX, TELUS Digital: “We processed over 2 trillion AI model tokens in 2025… sharing specific examples that show how telecom providers can progress from AI experimentation to measurable business impact.”
  • Networking Event: March 2, 5:00‑7:00 pm at the Salesforce Garden – opportunity for customers and partners to meet TELUS Digital leadership.
  • Contact Information:
  • Media Relations – Ali Wilson ([email protected])
  • Investor Relations – Olena Lobach ([email protected])

Notable Quotes

“In the AI world, tokens represent the currency of experience. They distinguish organizations only experimenting with AI from those operating it at scale.” – Bret Kinsella, GM & SVP Fuel iX, TELUS Digital.

Read the original news release →

More from TELUS CORPORATION

Jun 23, 2026 · 10:12

ESG accolades reinforce brand positioning but do not offset persistent deleveraging headwinds or ARPU compression.

Other Jun 22, 2026 · 09:15

TELUS Friendly Future Foundation Gala raises record $3M to transform lives of underserved youth across Canada with Lionel Richie headlining event

Other Jun 22, 2026 · 06:45

TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams

M&A / Property Jun 15, 2026 · 06:45

AI CX partnerships are table stakes; TELUS is trading at a discount while executing a costly, multi-year restructuring and deleveraging plan.

M&A / Property Jun 03, 2026 · 06:45

TELUS Reinforces AI-CX Narrative Amidst Steady Deleveraging and CEO Transition

Other Jun 02, 2026 · 09:00

TELUS Pivots to Sovereign AI and $66B Capex Surge as Entwistle Steps Down

Other