VIQ Solutions Identifies Data Incidents in Australia

Executive Summary

• VIQ Solutions disclosed unauthorized access to Australian customer data by company personnel, triggering an internal investigation and engagement of a leading independent cybersecurity firm.
• The breach is expected to have a material negative impact on the company's financial condition due to likely non‑recurring regulatory, legal, and notification expenses, as well as potential revenue loss from its Australian operations.
• VIQ is working with affected customers to mitigate impact, maintain service continuity, and implement corrective measures.

Key Details

• Unauthorized access involved members of VIQ’s global personnel performing Australian‑based transcription services; no public disclosure or misuse of the data has been identified.
• Impact was limited to certain Australian customers and did not affect other jurisdictions.
• The company anticipates material non‑recurring expenses related to regulatory compliance, legal costs, and possible customer notifications.
• Australian operations represent a significant portion of VIQ’s annual revenues; the incident could materially affect revenue and results of operations.
• An independent cybersecurity firm has been engaged to assist with the investigation and remediation.
• VIQ is directly communicating with affected Australian customers to implement solutions and ensure continuity of service.
• No evidence of data being used maliciously or disclosed publicly at this time.

Notable Quotes

(No direct quotes were provided in the release.)