Telus launches SmartHome assistant

Executive Summary

• Telus Corp. has launched the world's first smart home AI assistant featuring generative UI, designed to unify the fragmented smart home experience into a single interface.
• The assistant processes voice, images, sensor feeds, and videos in real-time to create personalized, dynamic interfaces, supporting over 2,000 device models from various brands.
• The technology is available to all Canadians via the SmartHome+ app, with promotional incentives for new subscribers including device discounts and reduced installation fees.

Key Details

• Core Technology: The Telus SmartHome assistant utilizes generative UI to dynamically create personalized interfaces based on user needs, addressing industry challenges regarding disparate devices and apps.
• Capabilities:
  • Processes multiple input types (voice, images, sensor feeds, videos) in real-time.
  • Unifies more than 2,000 device models into a single intelligent interface.
  • Features real-time evolution and performance improvement based on user experience.
  • Visual automation UI: Users can edit and confirm routines with few taps (e.g., disabling TV during homework time).
  • Instant troubleshooting guides via photo recognition of devices.
  • Camera integration for verifying events (e.g., checking if a dog walker arrived).
  • Automated routine creation for leaving the house (lights, iron, thermostat, locks).
• Upcoming Features: Internet management capabilities launching in the coming weeks, enabling users to monitor/optimize WiFi performance and manage family usage/screen time through natural conversation.
• Availability: Available now to all Canadians through the Telus SmartHome+ app.
• Promotional Offer: New subscribers to SmartHome+ can save up to $125 on smart devices and receive 50% off professional installation when signing up and staying subscribed for 24 months.
• Context: SmartHome+ launched in late 2024; this AI assistant is the latest innovation following automation, video, and SmartEnergy features.

Notable Quotes

• "The true test of any smart home platform is whether it actually makes life easier and your home more enjoyable. The Telus SmartHome assistant delivers that with one app, one log-in and one AI assistant that can support thousands of smart devices..." — Dwayne Benefield, Chief Product Officer, Telus.
• "Nothing else like it exists in the market. We're proud to not only bring this to Canadians, but also to service providers on a global scale who can customize and deploy this innovation under their own brands." — Dwayne Benefield, Chief Product Officer, Telus.