Information Services to deliver system to Ont. ministry

Executive Summary

• Information Services Corp. (ISC) has signed a nine-year agreement with the Ontario Ministry of Environment, Conservation and Parks (MECP) to design, develop, and operate a new digital record system for property information.
• The project aims to modernize the province's property information program by digitizing and redacting millions of legacy records, improving access to environmental data, and reducing response times for property-related requests from approximately 30 days to as little as three days.
• Implementation is scheduled to begin in August 2025, with the new self-service portal anticipated to launch in 2027.

Key Details

• Counterparty: Ontario's Ministry of Environment, Conservation and Parks (MECP).
• Contract Term: Initial nine-year term, with extension options available at the sole discretion of the government.
• Scope of Work: ISC will handle system design, security and privacy frameworks, quality assurance, testing, and continuing support. The system will digitize and redact millions of legacy property records.
• Operational Impact:
  • Reduces wait times for environmental property information requests (soil, water, contamination) from ~30 days to ~3 days.
  • Provides 24/7 self-service access to environmental property records via a secure portal.
  • Reduces reliance on the current freedom of information process.
• Strategic Context: The Ontario government receives over 9,000 property-related information requests annually, supporting land transactions worth more than $40 billion.
• Timeline: Implementation begins August 2025; system launch anticipated in 2027.
• Internal Delivery: Solution delivered through ISC's registry operations and technology solutions business segments.

Notable Quotes

• Shawn Peters, President and CEO, Information Services: "This project exemplifies how ISC drives digital transformation through scalable and secure solutions that enhance access to essential records and clearly aligns with our expertise in land and property-related registries and solutions... We look forward to working with the government of Ontario to implement a system that improves access to environmental property records, supports faster response times and helps enable land development across the province."
• Todd McCarthy, Minister of the Environment, Conservation and Parks, Ontario: "With ISC's support, the move to a secure, self-service portal will be a game-changer for builders -- reducing wait times from around 30 days to as little as three -- and giving the industry the tools it needs to deliver housing faster and keep our economy strong."