BCE's Bell, Coveo Solutions sign partnership agreement

Executive Summary

• Bell (BCE Inc.) and Coveo Solutions Inc. have entered a strategic partnership to develop and deliver sovereign AI solutions specifically tailored for Canadian federal/provincial governments and regulated industries.
• The collaboration merges Coveo’s AI-Relevance platform with Bell’s AI Fabric (nationwide fibre network, data centres, cloud capabilities, and integration services) to guarantee that all sensitive data and AI operations remain within Canadian jurisdiction.
• Bell’s Ateko division will spearhead solution design, integration, and governance advisory to enable responsible and compliant AI adoption across complex public and regulated sector environments.

Key Details

• Partnership Structure: Integrates Coveo AI-Relevance platform with Bell AI Fabric, leveraging Bell’s nationwide fibre network, data centre infrastructure, software, cloud capabilities, and professional integration/adoption services.
• Target Market: Canadian federal and provincial governments, alongside regulated industries.
• Sovereignty & Compliance: Explicitly designed to keep sensitive information, data, and AI operations within Canada under Canadian law, ensuring secure and compliant AI delivery.
• Ateko’s Role: Bell’s technology services division will manage solution design, integration, and governance advisory services to support responsible AI adoption in complex environments.
• Coveo Platform Capabilities: Employs advanced semantic search, machine learning, generative AI, and contextual relevance to unify enterprise data and deliver secure, real-time insights across digital and agentic channels.
• Operational & Business Outcomes: Aims to improve citizen engagement, accelerate self-service case resolution, reduce operational complexity, and increase employee empowerment.
• Strategic Context: Builds on Coveo’s previously announced MOU with the Government of Canada to modernize public services with AI-powered search, and reinforces Bell’s objective to scale domestic Canadian AI capabilities and build a national AI ecosystem.

Notable Quotes

• John Watson, Group President, Business Markets, AI and Ateko, Bell: "Canada has a responsibility and opportunity to lead in sovereign AI. Through our strategic partnership with Coveo, we are strengthening a made-in-Canada AI ecosystem that combines our secure national infrastructure and Bell AI Fabric with Coveo's world-class, internationally recognized AI-Relevance platform."
• Louis Tetu, Executive Chairman, Coveo: "Bell AI Fabric provides the sovereign foundation required for trusted AI adoption at scale. By aligning strategically with Bell, Coveo is reinforcing its commitment to Canadian innovation leadership and to delivering industrialized AI solutions that strengthen national digital resilience, productivity and economic growth."
• Lukas Lhotsky, President, Ateko: "This partnership turns leading Canadian AI innovation into real world impact. Ateko is proud to help organizations embed Coveo's AI Relevance and agentic capabilities directly into services and workflows."
• Laurent Simoneau, CEO, Coveo: "This partnership represents a defining step in building a fully integrated sovereign AI stack in Canada. By embedding the Coveo AI-Relevance platform within Bell AI Fabric, we are helping governments and enterprises to deploy advanced AI search and generative capabilities at scale with confidence to drive transformative outcomes while maintaining high standards of security, transparency and sovereignty."