Bombardier plans U.S. service expansion

Executive Summary

• Bombardier has launched a major, multi-phase expansion initiative for its services and support network in the United States to meet growing demand from its expanding customer base.
• The expansion targets both existing operational regions and new geographies, aiming to provide increased convenience and care for customers flying Bombardier aircraft.
• The initiative includes significant investments in infrastructure and workforce development, with a specific focus on recruiting highly skilled talent, including airframe and powerplant technicians, to support the entry of the Global 8000 aircraft later this year.

Key Details

• Expansion Scope: The initiative is multi-phase and multi-site, focusing on regions where Bombardier currently operates as well as new markets.
• Workforce Impact: The company anticipates creating new job opportunities in each targeted region, prioritizing talent recruitment and workforce development.
• Talent Programs: Bombardier will expand successful apprenticeship and talent programs with local communities to accelerate the recruitment and onboarding of skilled workers.
• Strategic Context: The expansion is driven by the rapid growth of Bombardier's fleet in the U.S. and the upcoming entry into service of the Global 8000 aircraft later this year.
• Current Footprint: The U.S. services network is anchored by service centers in Dallas, Tucson, Hartford, Wichita, and Miami Opa Locka (inaugurated in 2022).
• Support Infrastructure: The network includes a parts distribution center in Chicago and mobile response teams deployed across 20 locations nationwide.
• Performance Recognition: Bombardier’s services ranked No. 1 in the AIN Product Support survey for a second consecutive year and in the 2025 Professional Pilot Corporate Aircraft Product Support Survey.

Notable Quotes

• "Bombardier's fleet in the United States is growing at a rapid pace, and so should our American network of services and support... this expansion initiative demonstrates the depth of our commitment to offer the ultimate customer experience." — Paul Sislian, Executive Vice-President, Bombardier Aftermarket Services and Strategy