Bombardier launches Smart Router

Executive Summary

• Bombardier Inc. has launched the "Smart Router," a new high-performance in-flight connectivity solution designed for its Challenger and Global aircraft fleets.
• The device was developed in collaboration with Collins Aerospace and features advanced capabilities including WiFi 6, 5G cellular connectivity, and multipath routing to ensure seamless service during network transitions.
• The Smart Router is currently being installed as baseline equipment on the Challenger 650, Global 5500, and Global 6500, with plans to become standard across all in-production Challenger and Global aircraft by the end of 2026.

Key Details

• Product Specifications: The Smart Router includes WiFi 6, 5G cellular capability, modern security features, and virtual router redundancy protocol for built-in redundancies.
• Security Features: The device provides enterprise-level encryption, advanced firewalls, and robust protection against cyber threats, designed to support high-speed needs for individuals, businesses, governments, and militaries.
• Operational Benefits: Features include accelerated, real-time troubleshooting through remote support and fault isolation to maximize operational efficiency.
• Implementation Timeline:
  • Currently installed as baseline equipment on Challenger 650, Global 5500, and Global 6500.
  • Will be offered as baseline equipment across all in-production Challenger and Global aircraft by the end of 2026.
  • Existing operators of select Global and Challenger aircraft can schedule installations at Bombardier service centres worldwide.
• Strategic Partnership: The solution was created in collaboration with Collins Aerospace, Bombardier's preferred service provider for connectivity services.

Notable Quotes

• "Bombardier thrives on giving its customers the confidence to fly worldwide in comfort and style -- with reliable, high performance connectivity built for today's customer needs for added convenience... The introduction of the Bombardier Smart Router in our fleet demonstrates our care towards our customers by providing them a seamless and elevated cabin experience at every turn." — Paul Sislian, Executive Vice-President, Bombardier Aftermarket Services and Strategy
• "Innovation is in Bombardier's DNA, and the new Smart Router as a baseline device is another representation of a key product improvement... Designed with security at the core and to elevate our support with real-time troubleshooting through remote support and fault isolation, the improved cyber protection gives confidence and peace of mind anywhere, any place, at any time." — Peter Likoray, Senior Vice-President, Aircraft Sales