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TELUS unveils the world's first smart home AI assistant with Generative UI, unifying the entire connected home

By The Northwire Desk — AI Analysis Mar 19, 2026 · 13:40 T · 18.27 TELUS CORPORATION
T · Price

Executive Summary

  • TELUS announced the launch of the world’s first smart‑home AI assistant with Generative UI, initially rolling out to SmartHome+ customers.
  • The Assistant unifies control of >2,000 device models across brands via a single voice‑ and image‑driven interface that creates dynamic, personalized automations in real time.
  • New subscribers receive up to $125 off smart devices and 50 % off professional installation when they commit to a 24‑month SmartHome+ subscription.

Key Details

  • Launch Scope: Available now to all Canadian consumers; broader rollout to SmartHome+ customers over the coming weeks.
  • Technology Highlights:
  • Processes voice, images, sensor feeds and video in real time.
  • Generates a dynamic UI that adapts to user needs and device additions.
  • Supports automation creation, troubleshooting via photo capture, security monitoring (e.g., dog‑walker detection), and Wi‑Fi performance management.
  • Device Coverage: Integrates more than 2,000 smart‑home device models from major brands into a single interface.
  • Customer Incentives: New SmartHome+ subscribers can save up to $125 on eligible smart devices and receive 50 % off professional installation with a 24‑month subscription commitment.
  • Future Enhancements (announced): Upcoming internet‑management capabilities for Wi‑Fi optimization, family usage monitoring, and screen‑time controls via conversational AI.
  • Quote: “The TELUS SmartHome Assistant delivers that with one app, one login, and one AI assistant that can support thousands of smart devices… We’re proud to not only bring this to Canadians, but also to service providers on a global scale who can customize and deploy this innovation under their own brands.” – Dwayne Benefield, Chief Product Officer, TELUS.

Notable Quotes

  • “Nothing else like it exists in the market. We’re truly transforming an entire industry…” – Dwayne Benefield, CPO, TELUS.
Read the original news release →

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